Shipping Policy

At Queen Jones Enterprise Woman Store, we strive to provide you with a seamless and enjoyable shopping experience. Our Shipping Policy outlines the details of our shipping methods, delivery times, and associated costs to ensure transparency and clarity.

Shipping Methods:

  • We offer standard shipping and expedited shipping options for domestic and international orders.
  • The shipping carrier used may vary depending on your location and the size of your order.

Delivery Times:

  • Standard Shipping: Orders are typically processed within 1-3 business days and delivered within 5-7 business days, excluding holidays and weekends.
  • Expedited Shipping: Orders placed with expedited shipping are processed within 1 business day and delivered within 1-3 business days, excluding holidays and weekends.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, destination, and selected shipping method.
  • Shipping costs will be displayed during the checkout process before you complete your purchase.

International Shipping:

  • We ship to select international destinations. Shipping costs and delivery times for international orders may vary depending on the destination country and shipping method chosen.
  • Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our estimated delivery times. Any customs duties, taxes, or fees are the responsibility of the recipient.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.

Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, changes or cancellations may not be possible.

Shipping Restrictions:

  • We are unable to ship to P.O. boxes or APO/FPO addresses.
  • Some items may be subject to shipping restrictions due to size, weight, or destination.

Contact Us: If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at [provide contact information]. Our customer service team is here to assist you.

Thank you for shopping at Queen Jones Enterprise Woman Store. We appreciate your business!